At Website, your privacy is important to us. This Privacy Policy explains what information we collect through our website and mobile application, how we use it, and the choices you have. By using our services, you agree to the practices described below.
Last updated: July 2026
1. Information We Collect
We collect only the information needed to provide our healthcare services. Depending on how you use our app and website, this may include:
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Account & Login Information: When you create an account or log in, we collect your name, email address, phone number and a securely hashed password to authenticate you and protect your account.
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Patient Registration Details: Information you provide when registering as a patient, such as your name, contact number, email, gender, date of birth, address and any details you choose to share for your care.
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Appointment Booking Information: The department, doctor, date and time slot you select, along with your name, email, phone number and any message or reason for visit you provide while booking.
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Contact & Enquiry Information: Details you submit through contact forms or when you reach us via WhatsApp, including your name, phone number, email and the content of your message.
2. Information We Display
Our app and website also show publicly available information that does not identify you, including:
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Doctor List: Names, specializations, qualifications and availability of our doctors, so you can choose the right specialist.
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Hospital Information: Departments, services, working hours, location, gallery images and general contact details of Website.
3. How We Use Your Information
We use the information we collect to:
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Create and secure your account and let you log in safely.
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Register you as a patient and maintain your records for treatment and follow-up.
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Process and confirm your appointment bookings with the selected doctor.
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Respond to your enquiries, including messages sent through WhatsApp.
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Improve our services and ensure the security and reliability of our systems.
4. WhatsApp Contact
When you contact us through the WhatsApp button, you are redirected to the WhatsApp application and your message is shared with us through WhatsApp. Such communication is also governed by WhatsApp's own privacy policy. We use the details you share only to respond to your request.
5. API Communication & Data Security
Our mobile application communicates with our own secure server through an API to send and receive information such as your login, registration, appointments and the doctor and hospital details listed above. We do not sell your personal data. Reasonable technical and organizational measures — including password hashing and access controls — are used to protect your information against unauthorized access, loss or misuse.
6. Data Sharing
We do not share your personal information with third parties for marketing. Information is shared only with the hospital staff and doctors involved in your care, or where required by law.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide our services and to comply with legal and medical record-keeping obligations. You may request deletion of your account information, subject to such obligations.
8. Your Rights
You may request to access, correct or delete your personal information, or withdraw consent, by contacting us using the details below. We will respond to your request in accordance with applicable law.
9. Children's Privacy
Our services are intended to be used by adults or by guardians on behalf of minors. We do not knowingly collect information directly from children without the involvement of a parent or guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
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Website
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Bypass Road,Near Kamani chowk, Yamuna nagar (HR)-135001
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Phone: 8950177592